Frequently Asked Questions…

  • What is the best end of life solution for your products?

    All castaway products are labeled with the material used in the construction of the item. For plastic products the material code is marked on the packaging allowing customers to identify the correct disposal method for each product.

  • Where can I learn more about the Eco-smart® Range?

    Click here for our Eco-Smart dashboard, information and FAQ’s.

  • Where can I send feedback?

    Your suggestions, complaints and requests are always welcome. Please email us here.

  • Where can I buy Castaway® products?

    Castaway® products can be ordered from our reliable foodservice and packaging suppliers throughout Australia. We do not sell to the public directly, preferring to supply products through an extensive distribution network nationwide.

    For information about the supplier closest to your business, please see distributors.

    If you are a distributor, you may contact customer service here.

  • How do I order custom print packaging?

    We assist you with design, manufacturing and distribution to create custom printed products that will help build your brand in the marketplace.

    View Brand Builders section to find out more about our capabilities.

    You may contact our sales representatives here.

  • Where can I download your Product Catalogue?

    All of our product literature is available for viewing and downloading. Simply click on the required item to view on screen, or download a PDF. See available resources here.